Privacy Policy
The website www.teenashairandskin.com (“website,” “we,” “us,” “ours,” “our,” “Teena’s Hair And Skin”) is operated and managed by Teena’s Hair And Skin, a company with its registered office located at Gala No. 6 (106), Geeta Industrial Estate, Navghar, Samarth Krupa Nagar, Vasai East, Dist. Palghar, Maharashtra – 401208.
Before accessing or using the website, all users are strongly advised to carefully review this policy. It outlines how Teena’s Hair And Skin collects, manages and utilises user information in connection with the services offered through the website. If you do not agree with any part of it, you are advised not to continue browsing or using the website.
By choosing to use the website, you confirm that you have read, understood and accepted the terms outlined in this policy. You also voluntarily agree to comply with any updates, modifications or revisions made to this policy over time. Teena’s Hair And Skin retains the sole right to modify, update or replace any part of this policy without prior notice. We also reserve the right to deny or restrict access to any user who does not agree to, or violates, the terms stated herein.
Collected Information
Voluntarily Collected Information
We collect your personal information when you register, interact with our services, purchase products or access our website. Personal information refers to data that can identify you, including but not limited to:
- Full name, address, email ID and phone number
- Login credentials (where applicable)
Involuntarily Collected Information
When you visit our website, we may receive device-related information, such as:
- Device type
- Operating system and browser details
- IP address
- Geographical information
- Time spent on a page and more
When making a purchase, we require further information, including, but not limited to:
- Billing name and address
- Credit/debit card number and its expiration date
- Shipping address
Cookies
We use cookies to collect specific data related to how you interact with and navigate our website. These cookies help us enhance user experience by collecting information about your visit patterns and preferences.
You can manage or disable cookies through your browser settings. However, disabling cookies may affect the functionality of some features on our website. Besides cookies, we may use other tracking mechanisms such as Google Analytics and log files.
Use Of Information
We collect and use your information for various general purposes, including:
- Fulfilling your requests for our products and services
- Communicating with you about the orders, services, shipping status and new products
- Enhancing and personalising your experience on our website
- Supporting our internal business functions
- Analysing our website’s performance and improving its functionality
In the event of a corporate change, such as a merger, acquisition or sale of company assets, customer data may be transferred as part of that process. Should this happen, your personal information will continue to be used in accordance with the principles outlined in this privacy policy.
Access To Your Information
We do not sell, advertise, rent or trade your personal information. However, your details are accessed by trusted and authorised personnel within the company and the third-party entity that manages our website. We ensure that the third party follows strict data protection norms. This third-party helps us in tasks such as:
- Monitoring customer orders
- Enabling secure payment processing
- Identifying and preventing fraudulent or illegal activities
- Updating and improving the website
Disclosing Your Information
We may disclose your information to other parties (such as the service providers who manage the website on our behalf, government bodies or regulatory authorities) in any of the following circumstances:
- To protect our rights, products and services
- To protect the safety of a person
- We are legally bound to share your information in case you are suspected of a fraudulent or illegal activity
- We have a legitimate business reason
- You have agreed to have your information shared
- To communicate with you
- To improve your online experience
Data Disposal
We retain your personal information only for as long as necessary, based on the purpose for which it was collected and in line with legal or regulatory requirements. Once the data is no longer required, we take reasonable measures to delete it to prevent misuse or unauthorised access.
Links To The Third-Party Websites
Our Platform may include links to external websites operated by other organisations. Please note that this Privacy Policy does not apply to those websites. We recommend reviewing the privacy policies of any third-party sites you visit to understand how they handle your personal information.
For Children
Children may browse the site under the supervision of a parent or a guardian, but should not register, make purchases or share any personal information. In case these rules are violated by your children, reach out to us. Note that we won’t be liable for any consequences resulting from children sharing personal information on our website.
Beware of Fraudulent Activities
Be cautious of scams like phishing, where fraudsters may try to contact or influence you to share personal or payment-related information. Sharing such details with unknown sources may lead to unauthorised transactions and financial loss. Teena’s Hair And Skin is not liable for any damage, loss or expense arising from a customer disclosing sensitive data to third parties, especially fraudsters or unauthorised ones.
Contact
In case of more queries, please reach out to us through our details on the Contact Us form.
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